Privacy policy

Privacy Policy

Last Updated: July 2026

At Theerthakera, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Order details

  • Communications sent through WhatsApp, email, or contact forms

  • Website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Respond to customer inquiries

  • Provide customer support

  • Send order updates and delivery information

  • Improve our products, services, and website experience

  • Comply with legal obligations

WhatsApp Communications

When you contact us through WhatsApp, the information you provide is used solely for order processing, customer support, and communication related to your purchases.

Cookies and Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve website performance.

These technologies may collect information such as:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • General location information

You can disable cookies through your browser settings if you prefer.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only when necessary with:

  • Shipping and delivery partners

  • Payment service providers

  • Website and analytics service providers

  • Government authorities when required by law

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing any personal information.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information where legally permitted

  • Withdraw consent for certain communications

To make a request, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: help@theerthakera.com

Phone / WhatsApp: 9495986869

Website: theerthakera.com

Thank you for trusting Theerthakera.