Shipping policy
Shipping Policy
Thank you for choosing Theerthakera.
We are committed to delivering your order safely and efficiently.
Order Processing
Orders are typically processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Delivery times may vary depending on your location.
Estimated delivery timelines:
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Kerala: 2–5 business days
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Other locations within India: 3–7 business days
Actual delivery times may vary due to courier operations, weather conditions, or other unforeseen circumstances.
Shipping Coverage
We currently deliver to eligible locations across India, subject to courier service availability.
If delivery is unavailable for your location, we will notify you before processing the order.
Order Tracking
Tracking information will be shared once your order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Theerthakera is not responsible for delays or delivery issues caused by incorrect addresses or contact details provided during ordering.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
We will review the issue and assist with a replacement or refund where applicable.
Contact Information
For shipping-related questions, please contact:
Email: shipping@theerthakera.com
Phone / WhatsApp: 9495986869
Thank you for choosing Theerthakera.